Return Policy
Refund Policy
Live Goods Return Policy
All livestock purchases are final. Special consideration can be made when proof of the deceased animal is resented to management within 48 hours of purchase. Must have a separate water tank sample for testing and current picture of the tank the animal was housed in. Specials ordered fish have no chance of a special consideration.
Dry Goods Return Policy
Special order items are subject to a 33% restocking Fee.
Merchandise returns are as follows: 7 Days from the date of the purchase, unopened, with original receipt. Light bulbs and open electronics are Non-refundable.
All returns must have an Return Merchandise Authorization (RMA) Code, which is obtained by contacting us directly.
- RMA Codes will only be issued for items within 30 days of purchase.
- Returns will only be processed for merchandise that is in NEW condition, unopened in its original packaging
- Return Shipping costs are at the expense of the customer. We do not reimburse shipping costs.
- COD’s are not accepted as returns and will not be accepted.
- Packages received without RMA Codes will not be refunded.
If there are functional issues or defects discovered after the product has been opened, please contact the manufacturer directly.
Used Products or Open Packaging
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Sold out
Used - Eheim CompactON 3000
Regular price $14.97 USDRegular priceUnit price / per$109.99 USDSale price $14.97 USDSold out -
Used - Coralife Turbo-Twist UV Sterilizer 36W
Regular price $79.97 USDRegular priceUnit price / perSold out -
Used - Coralife Turbo-Twist UV Sterilizer
Regular price $49.97 USDRegular priceUnit price / per -
Sold out
Used - Eheim CompactON 1000
Regular price $9.97 USDRegular priceUnit price / per$109.99 USDSale price $9.97 USDSold out -
Sold out
Used - Fluval Uv with Timer
Regular price $39.97 USDRegular priceUnit price / per$59.99 USDSale price $39.97 USDSold out -
Sold out
Used - Fluval 407 - No Media
Regular price $99.97 USDRegular priceUnit price / per$159.99 USDSale price $99.97 USDSold out -
Used - OASE Heatup Aquarium Heater
Regular price From $24.99 USDRegular priceUnit price / per$39.99 USDSale price From $24.99 USDSale
Closeouts
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Estes Pagoda Stone - per .10lb
Regular price $0.35 USDRegular priceUnit price / per$0.39 USDSale price $0.35 USDSale -
Stone Wall The Arch Set 3pcs
Regular price $24.99 USDRegular priceUnit price / per$29.99 USDSale price $24.99 USDSale -
Sale
Gate Keeper GK600
Regular price $24.99 USDRegular priceUnit price / per$59.99 USDSale price $24.99 USDSale -
Atlantic Water Gardens - GK1400 - Gate Keeper for 14" Weir
Regular price $49.99 USDRegular priceUnit price / per$99.99 USDSale price $49.99 USDSale -
Atlantic Water Gardens - GK900 - Gate Keeper for 9" Weir
Regular price $29.99 USDRegular priceUnit price / per$69.99 USDSale price $29.99 USDSale -
Marineland Exhibit Series Wi-Fi LED Kit 25 Gallon
Regular price $899.97 USDRegular priceUnit price / per$1,049.99 USDSale price $899.97 USDSale -
Marineland Emperor 400 Power Filter
Regular price $64.98 USDRegular priceUnit price / per$79.99 USDSale price $64.98 USDSale
Rescued Friends
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Rescue - Grandpa Goldfish - RGGD
Regular price $15.00 USDRegular priceUnit price / perSold out